[{"data":1,"prerenderedAt":213},["ShallowReactive",2],{"legal-terms-en":3},{"id":4,"title":5,"body":6,"description":12,"extension":205,"meta":206,"navigation":207,"path":208,"seo":209,"stem":210,"updatedAt":211,"__hash__":212},"legal\u002Flegal\u002Fuseragreement-en.md","Terms of Service",{"type":7,"value":8,"toc":184},"minimark",[9,13,18,21,25,28,32,35,48,51,55,58,61,65,68,72,81,85,88,102,106,109,113,116,120,123,127,130,134,137,141,144,148,156,160,163,167,170,174],[10,11,12],"p",{},"These Terms of Service (\"Terms\") govern your access to and use of the Echargo platform — including the Echargo CPMS dashboard, Echargo mobile applications and the echargo.com website (\"Services\") — operated by Raquun IoT & Software Inc. (\"Raquun\", \"we\", \"us\"). By creating an account or using the Services, you agree to these Terms.",[14,15,17],"h2",{"id":16},"_1-eligibility","1. Eligibility",[10,19,20],{},"You may use the Services if you are at least 18 years old and legally able to enter into a binding contract. By using the Services on behalf of a company, you confirm that you have the authority to bind that company.",[14,22,24],{"id":23},"_2-account-security","2. Account & Security",[10,26,27],{},"You are responsible for keeping your account credentials confidential. Notify us immediately of any unauthorized use. We may suspend or close accounts that violate these Terms or that we reasonably suspect of fraudulent activity.",[14,29,31],{"id":30},"_3-charging-service","3. Charging Service",[10,33,34],{},"Echargo is a network operator and software platform. We connect drivers to charging stations through the mobile app, RFID, Plug & Charge or roaming partners. Charging is subject to:",[36,37,38,42,45],"ul",{},[39,40,41],"li",{},"Station availability and technical condition at the time of use.",[39,43,44],{},"The pricing tariff in effect for that station and time.",[39,46,47],{},"Compliance with operator and partner network rules.",[10,49,50],{},"We do not warrant uninterrupted availability of any individual station.",[14,52,54],{"id":53},"_4-pricing-payments","4. Pricing & Payments",[10,56,57],{},"Pricing for energy, service fees, parking fees and any applicable taxes is shown in the app before you start a session. By starting a session, you authorize Echargo to charge the registered payment method.",[10,59,60],{},"Payments are processed by licensed payment institutions through 3D Secure flows. Failed payments may be retried automatically. Outstanding amounts must be settled before further charging is allowed.",[14,62,64],{"id":63},"_5-e-invoicing","5. E-Invoicing",[10,66,67],{},"For each completed session, Echargo issues a digitally signed e-invoice through licensed providers, in line with Türkiye's tax legislation. Invoices are delivered through the app and email.",[14,69,71],{"id":70},"_6-refunds-disputes","6. Refunds & Disputes",[10,73,74,75,80],{},"If a session was billed incorrectly, contact ",[76,77,79],"a",{"href":78},"mailto:info@echargo.com","info@echargo.com"," within 30 days. We will review and, where applicable, issue a full or partial refund. Refund timing depends on your bank.",[14,82,84],{"id":83},"_7-acceptable-use","7. Acceptable Use",[10,86,87],{},"You agree not to:",[36,89,90,93,96,99],{},[39,91,92],{},"Damage, tamper with or interfere with charging stations or the Services.",[39,94,95],{},"Use the Services to violate any law or third-party right.",[39,97,98],{},"Attempt to gain unauthorized access, reverse engineer the Services, or use them for benchmarking by competitors without prior consent.",[39,100,101],{},"Use the Services for any purpose other than charging electric vehicles or operating an authorized charging network.",[14,103,105],{"id":104},"_8-roaming","8. Roaming",[10,107,108],{},"When you use Echargo credentials at a partner network, the partner's local rules and pricing also apply. Roaming sessions appear on your Echargo invoice.",[14,110,112],{"id":111},"_9-mobile-application","9. Mobile Application",[10,114,115],{},"The mobile application is licensed, not sold. You receive a non-exclusive, non-transferable license to install and use the app on devices you own or control. The app may collect location data, with your permission, to display nearby stations.",[14,117,119],{"id":118},"_10-intellectual-property","10. Intellectual Property",[10,121,122],{},"All trademarks, software, designs and content in the Services are owned by Raquun or its licensors. These Terms do not transfer any intellectual property rights to you, except the limited license to use the Services in line with these Terms.",[14,124,126],{"id":125},"_11-suspension-termination","11. Suspension & Termination",[10,128,129],{},"We may suspend or terminate your access if you breach these Terms, fail to pay outstanding amounts, or use the Services in a way that harms the network or other users. You may stop using the Services and close your account at any time.",[14,131,133],{"id":132},"_12-disclaimer-limitation-of-liability","12. Disclaimer & Limitation of Liability",[10,135,136],{},"The Services are provided on an \"as is\" basis. To the maximum extent permitted by law, Raquun is not liable for indirect, incidental or consequential damages arising from the use of the Services. Our aggregate liability for any claim is limited to the amounts paid by you to Echargo in the 12 months preceding the event.",[14,138,140],{"id":139},"_13-force-majeure","13. Force Majeure",[10,142,143],{},"Neither party is liable for delays or failures caused by events beyond reasonable control, including grid outages, regulatory action, network operator failures, natural disasters and cyber attacks.",[14,145,147],{"id":146},"_14-privacy","14. Privacy",[10,149,150,151,155],{},"Our Privacy Policy explains how we handle personal data. By using the Services you agree to that policy. See ",[76,152,154],{"href":153},"\u002Fen\u002Fprivacy","echargo.com\u002Fen\u002Fprivacy",".",[14,157,159],{"id":158},"_15-changes","15. Changes",[10,161,162],{},"We may update these Terms from time to time. Material changes will be communicated through the application or email. Continued use after changes take effect means you accept the updated Terms.",[14,164,166],{"id":165},"_16-governing-law-disputes","16. Governing Law & Disputes",[10,168,169],{},"These Terms are governed by the laws of the Republic of Türkiye. Any disputes will be resolved by the Ankara Courts and Enforcement Offices, without prejudice to any non-waivable consumer rights.",[14,171,173],{"id":172},"_17-contact","17. Contact",[10,175,176,180,181,183],{},[177,178,179],"strong",{},"Raquun IoT & Software Inc.","\nEmail: ",[76,182,79],{"href":78}," · Phone: +90 850 304 3570\nOstim OSB Mah. 100. Yıl Bul. No: 55\u002FE İç Kapı: 19, Yenimahalle \u002F Ankara, Türkiye",{"title":185,"searchDepth":186,"depth":186,"links":187},"",2,[188,189,190,191,192,193,194,195,196,197,198,199,200,201,202,203,204],{"id":16,"depth":186,"text":17},{"id":23,"depth":186,"text":24},{"id":30,"depth":186,"text":31},{"id":53,"depth":186,"text":54},{"id":63,"depth":186,"text":64},{"id":70,"depth":186,"text":71},{"id":83,"depth":186,"text":84},{"id":104,"depth":186,"text":105},{"id":111,"depth":186,"text":112},{"id":118,"depth":186,"text":119},{"id":125,"depth":186,"text":126},{"id":132,"depth":186,"text":133},{"id":139,"depth":186,"text":140},{"id":146,"depth":186,"text":147},{"id":158,"depth":186,"text":159},{"id":165,"depth":186,"text":166},{"id":172,"depth":186,"text":173},"md",{},true,"\u002Flegal\u002Fuseragreement-en",{"title":5,"description":12},"legal\u002Fuseragreement-en",null,"wDg3SQNmwXrWJAJQMZCdUM5WMKHhFVv682q1c-ng4Hw",1778612090392]