[{"data":1,"prerenderedAt":264},["ShallowReactive",2],{"legal-privacy-en":3},{"id":4,"title":5,"body":6,"description":12,"extension":256,"meta":257,"navigation":258,"path":259,"seo":260,"stem":261,"updatedAt":262,"__hash__":263},"legal\u002Flegal\u002Fprivacy-en.md","Privacy Policy",{"type":7,"value":8,"toc":234},"minimark",[9,13,18,27,31,36,39,43,46,50,53,57,60,64,67,71,93,97,100,114,118,121,154,157,161,164,168,171,191,197,201,204,208,211,215,218,222,225],[10,11,12],"p",{},"This Privacy Policy explains how Raquun IoT & Software Inc. (\"Raquun\", \"we\", \"our\") collects, uses and protects personal data when you use the Echargo platform — including the Echargo CPMS dashboard, Echargo mobile applications and the echargo.com website (\"Services\").",[14,15,17],"h2",{"id":16},"data-controller","Data Controller",[10,19,20,21,26],{},"Raquun IoT & Software Inc. acts as the data controller for personal data processed through Echargo. You can reach us at ",[22,23,25],"a",{"href":24},"mailto:info@echargo.com","info@echargo.com"," or at our registered address: Ostim OSB Mah. 100. Yıl Bul. No: 55\u002FE İç Kapı: 19, Yenimahalle \u002F Ankara, Türkiye.",[14,28,30],{"id":29},"information-we-collect","Information We Collect",[32,33,35],"h3",{"id":34},"account-information","Account information",[10,37,38],{},"When you register, we collect your name, email address, phone number and authentication credentials. Charge point operators may also provide commercial registration data.",[32,40,42],{"id":41},"usage-and-session-data","Usage and session data",[10,44,45],{},"We process information about your charging sessions: station and connector identifiers, energy consumed, session duration, payment method used and the resulting invoice. This data is retained for the period required by Türkiye's energy market and tax legislation.",[32,47,49],{"id":48},"device-and-technical-data","Device and technical data",[10,51,52],{},"We collect technical information such as IP address, device identifiers, operating system, application version and crash diagnostics to keep the service reliable.",[32,54,56],{"id":55},"payment-data","Payment data",[10,58,59],{},"Card data is processed by licensed payment institutions through 3D Secure flows. Echargo retains only the masked PAN, card brand and expiry — never the full card number or CVV.",[32,61,63],{"id":62},"location-data","Location data",[10,65,66],{},"The mobile app uses location data, with your permission, to show nearby stations. You can revoke access at any time from your device settings.",[14,68,70],{"id":69},"why-we-process-your-data","Why We Process Your Data",[72,73,74,78,81,84,87,90],"ul",{},[75,76,77],"li",{},"To provide and maintain the charging service.",[75,79,80],{},"To process payments, generate e-invoices and meet our tax and accounting obligations.",[75,82,83],{},"To comply with Türkiye's energy regulator (EPDK), tax authority (GIB-ESU) and consent registry (IYS).",[75,85,86],{},"To detect, prevent and respond to fraud, abuse and security incidents.",[75,88,89],{},"To improve the service through aggregated analytics and to provide support.",[75,91,92],{},"To send service-related communications and, where you have opted in, marketing communications.",[14,94,96],{"id":95},"legal-basis","Legal Basis",[10,98,99],{},"We process personal data based on:",[72,101,102,105,108,111],{},[75,103,104],{},"The performance of the contract between you and Echargo.",[75,106,107],{},"Compliance with our legal obligations (energy regulation, tax law, accounting law).",[75,109,110],{},"Our legitimate interest in operating, securing and improving the service.",[75,112,113],{},"Your explicit consent, where required (for example, marketing communications and certain cookies).",[14,115,117],{"id":116},"sharing-with-third-parties","Sharing With Third Parties",[10,119,120],{},"We share data only with parties that are necessary to operate the service:",[72,122,123,130,136,142,148],{},[75,124,125,129],{},[126,127,128],"strong",{},"Payment institutions"," licensed to process card transactions.",[75,131,132,135],{},[126,133,134],{},"E-invoice providers"," that produce and submit invoices on our behalf.",[75,137,138,141],{},[126,139,140],{},"Energy regulator (EPDK) and tax authority (GIB-ESU)"," as required by law.",[75,143,144,147],{},[126,145,146],{},"Roaming partners",", when you charge at a partner network using our credentials.",[75,149,150,153],{},[126,151,152],{},"Cloud and infrastructure providers"," under appropriate data processing agreements.",[10,155,156],{},"We do not sell personal data to third parties.",[14,158,160],{"id":159},"data-retention","Data Retention",[10,162,163],{},"We keep personal data only as long as it is needed for the purpose it was collected for, plus the period required by Türkiye's tax, energy and trade legislation. Charging session and invoice records are kept for ten years from the end of the relevant fiscal year.",[14,165,167],{"id":166},"your-rights","Your Rights",[10,169,170],{},"Under KVKK and applicable data protection law, you have the right to:",[72,172,173,176,179,182,185,188],{},[75,174,175],{},"Learn whether your personal data is being processed.",[75,177,178],{},"Request information about how it is processed.",[75,180,181],{},"Request correction of inaccurate or incomplete data.",[75,183,184],{},"Request deletion of your data, where legally permitted.",[75,186,187],{},"Object to processing based on automated decision-making.",[75,189,190],{},"Lodge a complaint with the Turkish Data Protection Authority (Kişisel Verileri Koruma Kurumu).",[10,192,193,194,196],{},"To exercise these rights, contact ",[22,195,25],{"href":24},".",[14,198,200],{"id":199},"cookies-similar-technologies","Cookies & Similar Technologies",[10,202,203],{},"The Echargo website uses essential cookies to operate the site, and analytics cookies (Google Analytics, Google Tag Manager) to understand how the site is used. You can manage cookie preferences through your browser.",[14,205,207],{"id":206},"security","Security",[10,209,210],{},"We protect personal data with technical and organizational measures including encryption in transit, access control, audit logs and regular security reviews. No system is fully immune to incidents; if a breach occurs, we will notify affected users and the relevant authorities as required by law.",[14,212,214],{"id":213},"changes-to-this-policy","Changes to This Policy",[10,216,217],{},"We may update this policy from time to time. Material changes will be communicated through the application or email. The current version is always published at echargo.com\u002Fen\u002Fprivacy.",[14,219,221],{"id":220},"contact","Contact",[10,223,224],{},"For privacy-related questions, contact:",[10,226,227,230,231,233],{},[126,228,229],{},"Raquun IoT & Software Inc.","\nEmail: ",[22,232,25],{"href":24}," · Phone: +90 850 304 3570\nOstim OSB Mah. 100. Yıl Bul. No: 55\u002FE İç Kapı: 19, Yenimahalle \u002F Ankara, Türkiye",{"title":235,"searchDepth":236,"depth":236,"links":237},"",2,[238,239,247,248,249,250,251,252,253,254,255],{"id":16,"depth":236,"text":17},{"id":29,"depth":236,"text":30,"children":240},[241,243,244,245,246],{"id":34,"depth":242,"text":35},3,{"id":41,"depth":242,"text":42},{"id":48,"depth":242,"text":49},{"id":55,"depth":242,"text":56},{"id":62,"depth":242,"text":63},{"id":69,"depth":236,"text":70},{"id":95,"depth":236,"text":96},{"id":116,"depth":236,"text":117},{"id":159,"depth":236,"text":160},{"id":166,"depth":236,"text":167},{"id":199,"depth":236,"text":200},{"id":206,"depth":236,"text":207},{"id":213,"depth":236,"text":214},{"id":220,"depth":236,"text":221},"md",{},true,"\u002Flegal\u002Fprivacy-en",{"title":5,"description":12},"legal\u002Fprivacy-en",null,"x36G0CpGfiJ2AHFMnFp-PlgCy7zXykrk0ciL7UMPRKQ",1778612090344]